Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Contact details such as your name, email address, phone number, company name, and buying entity information.
• Buyer criteria such as cities, counties, property types, deal types, budget range, strategy, and other buy-box preferences.
• Deal-related submissions such as walkthrough requests, offers, earnest money details, proof-of-funds references, and follow-up notes you provide.
• Communications you send through chat, forms, email, SMS, and other direct contact channels.
• Usage information such as pages viewed, referral source, approximate device/browser data, and engagement with deals or marketing messages.

2. How We Use Information

• Operate our real estate investor marketplace and distribute off-market and privately marketed deal opportunities.
• Match buyers to deals based on location, criteria, engagement history, and related dispositions workflow signals.
• Respond to deal inquiries, walkthrough requests, offers, and support requests.
• Send deal alerts, email campaigns, SMS updates, walkthrough reminders, offer reminders, and operational follow-up messages.
• Improve site performance, marketing workflows, internal operations, and the quality of our deal distribution process.
• Protect the platform, enforce site rules, detect abuse, and comply with legal obligations.

3. Email, SMS, and Phone Communications

If you provide your contact information or submit a form through this site, we may contact you about deal opportunities, walkthroughs, offer activity, buyer list updates, and related real estate investment communications.

• Email communications may include new deal alerts, follow-up messages, reminders, and other investor-focused updates.
• Text messages may include walkthrough reminders, offer reminders, matching deal alerts, and marketing or operational follow-up where you have provided consent or otherwise initiated contact.
• Message frequency may vary. Message and data rates may apply depending on your mobile carrier plan.
• You can opt out of marketing emails using the unsubscribe link where available and opt out of text messages by replying STOP.
• Opting out of marketing messages does not prevent us from sending non-marketing messages that are necessary to complete a request you initiated, where permitted by law.

4. How We Share Information

We may share information in the following situations:

• With service providers that help us operate the website, host data, deliver email or SMS communications, process forms, or support internal operations.
• With related companies, transaction coordinators, title or closing contacts, or deal participants when reasonably necessary to evaluate or move forward on a transaction or request.
• If required to comply with law, legal process, or to protect the rights, safety, and security of Joe Homebuyer, our users, or others.
• In connection with a business transfer, sale, merger, or restructuring involving all or part of the business.

5. Cookies, Analytics, and Site Activity

We may use cookies, similar technologies, and server-side logs to understand traffic patterns, improve site performance, track campaign effectiveness, and support site functionality such as forms, deal access, and chat interactions.

Your browser may allow you to control cookies or similar technologies. Disabling some settings may affect how parts of the site function.

6. Data Retention and Security

We retain information for as long as reasonably necessary for our business operations, legal compliance, recordkeeping, dispute resolution, and internal dispositions workflow purposes.

We use reasonable administrative, technical, and organizational measures to protect information, but no internet transmission or storage system can be guaranteed 100% secure.

7. Communication Preferences & Opt-Out

You are always in control of how we contact you. You can opt out of marketing communications at any time:

• Text messages (SMS/MMS): reply STOP to any marketing text to opt out, or HELP for help. You may also text or call us at (336) 645-6587.
• Email: click the unsubscribe link at the bottom of any marketing email, or email Triadoffers@joehomebuyer.com with “Unsubscribe.”
• Phone calls: tell us on any call, or email us, and we will add you to our internal do-not-call list.
• All marketing: email us with “Do Not Contact” and we will suppress your email, phone, and text across our marketing.
• Opting out of marketing does not stop transactional messages about an active transaction you are part of. Consent to marketing is never a condition of any purchase.
• You may also request that we update or correct the buyer information and preferences you have submitted.

8. Your Privacy Rights & “Do Not Sell or Share”

We do not sell your personal information for money, and we do not share it for cross-context behavioral advertising. We share information only as described in “How We Share Information” above (for example, with service providers who help us operate, or with parties to a transaction you pursue).

Depending on where you live, you may have rights to:

• Know or access the personal information we hold about you;
• Request correction or deletion of your personal information;
• Opt out of the “sale” or “sharing” of your personal information; and
• Not be discriminated against for exercising your rights.

To exercise any of these rights, or to submit a “Do Not Sell or Share My Personal Information” request, email Triadoffers@joehomebuyer.com or call (336) 645-6587. We will verify and respond as required by applicable law. You may use an authorized agent where the law permits.

9. Children’s Privacy

This website and our services are intended for adults engaged in real estate investment or related business activity. We do not knowingly collect personal information from children under 13 through this site.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective or last-updated date above.

11. Contact Us

If you have questions about this Privacy Policy or want to update your information, contact: